Privacy Policy

Last Updated: [10-11-2024]

Property Up is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.propertyup.com.au) and use our services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, such as:

• Contact Details: Your name, email address, phone number.
• Property Information: Details about the property you want to sell or buy.
• Other Details: Any additional information you provide when filling out forms on our website or contacting us.

Additionally, we may collect certain information automatically, such as:

• Browsing Information: IP address, browser type, operating system, and browsing behavior on our website.
• Cookies: We use cookies and similar tracking technologies to collect information about how you interact with our site. Please refer to our Cookies Policy for more information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To match you with real estate agents, facilitate introductions, and provide other related services.
• Communication: To respond to your inquiries, provide updates, and send notifications related to our services.
• Improvement and Analysis: To improve our website, services, and user experience, and to conduct data analysis and market research.
• Marketing: To send promotional materials or special offers, where you have consented to receive such communications. You may opt-out at any time.

3. How We Share Your Information

We may share your personal information with:

• Real Estate Agents: To facilitate connections with agents that meet your criteria.
• Third-Party Service Providers: Who assist us with website hosting, analytics, marketing, or other services.
• Legal Compliance: Where required by law, or to protect our rights, we may share information with law enforcement, regulators, or other relevant authorities.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete personal data.
• Deletion: You may request that we delete your personal data, subject to legal requirements.
• Opt-Out: You may opt-out of marketing communications by following the instructions provided in such communications.

To exercise any of these rights, please contact us at info@propertyup.com.au.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date. Continued use of our website after any changes constitute your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: Info@propertyup.com.au
Phone: 1300 517 107
Address: Suite 250 / Level 2, 65 Dover Street, Cremorne VIC 3121